our Culture Corporate vision: led screen culture enter quality life Corporate mission: culture is the soul, innovation is the foundation Corporate values: being honest and unselfish Do things to pursue excellence/ Innovation-driven development / Quality as life / Customers are always first
After-sale service:
1.Lifetime free maintenance and upgrade.
2.Complaint respond period not exceed 24 hours; maintenance guidance and problem solution supplied in 48 hours.
3.Customer satisfaction tracking report.
4.Free technician training.
5.Full set of documents free of charge, which including installation guidance, software operation manual, easy maintenance manual and control system software CD and so on.
6.Special service for big project, such as stadium, exhibitions, squares and so on.
Delivery time: 7-15 working days after confirm receipt payment in advance.
Long working life: In the Maintenance period, free of all maintenance charge.After maintenance period only charge the material costs fees.
FAQ
1) Q: Are you a factory or trading company?
A:We are a OEM/ODM factory
2) Q:What payment methods your company accept?
A:We accept most ofthe payment methods,but mainly accept T/T,L/C,Western Union,Paypal and MoneyGram.
3) Q:How long is the warranty time for your products?
A:Our officially promised warranty time is 1-3years after delivery at best.
4) Q:I haven’t done business with you guys before,how can i trust your company?
A:Our company has been in Alibaba.com for almost 6 years,which is longer than most of our fellow suppliers,we’ve been golden suppliers for years.what’smore,we’ve got quite a lot authority certificates,for example,CE,UL,RoHS,FCC, Alibaba onsite check certificate. I hope those above will be persuasive enough.Our Trade Assurance Limit is US $82,000, and it is still going
5) Q:what’s the shipment terms and delivery time of your company?
A:Well, they depends on the quantity of your order.As you know ,we need time to manufacture the machines.but mostly ,the shipment time is 3-8 working days after delivery.For Delivery way, for Sample and Bulk order < 100KG, we will kindly suggest Express and Air freight, when Air freight and Sea shipping for Bulk order >100KG.As for detailed cost, it depends on your final order
6) Q:Do you give any discount ?
A:I’ll surely try my best to help you get those by the best price and good service at the same time.
7) Q:I would like to ask you if it’s possible to have my logo on the product.
A:We hope you know that our company perfectly support customized logo service. But, we also hope you know that it’s an extraservice,so a little bit extra service fee is needed.
Contact Person: HERO
Business Developer.
Email : [email protected]
Skype: [email protected]
Wechat & Whatsapp & Mobile : +86 18923432534
Linkedin : :https://www.linkedin.com/feed/
FaceBook :https://www.facebook.com/profile.php?id=100066426288768
Shenzhen Vios Electronic Technoloy Co., Ltd
“customer first, integrity first, innovation, and strive for perfection”
Add : Room C411 Floor 4, C Building, Sijixingcheng, Zhenming Road No.161, Gongming Town, Guangming new district, Shenzhen City, China
Tel:+86-0755-86902546
